
Buying on HatfeathersVintage.com How to Order Click each gallery image for more information on the item. At the bottom of each description you will see a Buy Now button that will take you to Paypal to purchase that item. It will add domestic (USA) shipping for you. If you would like to buy multiple items, inquire about all and I will get back to you with a combined shipping cost and invoice. Non-USA buyers, use the email link on the item you would like to buy, and we will get back to you with a ship cost and invoice. Invoices for purchase requests and responses to questions will made within 24 hours of receipt. We will mark items with “on hold” once an invoice has been sent out, and mark it “sold” once payment has been made. You will have one week to pay for a held item once the invoice has been sent. Items not paid for in that time will be returned to “on sale” status. In the event that two emails are received about a single item, it will be first come first serve. A word about vintage items Vintage items are sold as is. Most vintage items are in used condition, and because of that, we will disclose any imperfections to you. Some may need or have had repairs, some may need dry cleaning. We do hand washing and laundering for all items that are washable, and send some things to the dry cleaner, and will disclose that in the item description. If a vintage item is found with original tags, we will surely point this out. However, just because it has the tags doesn’t mean it won’t need a cleaning when you receive it. These rare items have usually been in storage for several years-even decades-and should not be compared to items you can buy at the mall and wear in the same day. We only sell items we would be willing to wear ourselves. We don’t carry items that are in bad shape, mangled or gross. Our items are clean or cleanable, free of smoke and pet hair. Any stains will be noted, if they exist. Any needed repairs will be noted, as well. All sales are final, unless it is shown that we have misrepresented an item. Measurements We do not refund for items not fitting. Please know your honest and true measurements, vanity is no excuse. We include several measurements for every item we sell. Compare these to a similarly constructed garment that fits you well…such as shoes to shoes or coat to coat. Consider also any undergarments you would wear, or clothing in the case of coats and jackets. Don’t forget that you need to breathe and move in your clothing, so allowing some room for that is important. Note, also, where the waist and hem fall on the item for sale in comparison to something you normally wear. Vintage items were often hand made for a particular wearer, and may not fall within modern standards of torso or skirt length. If you need a specific measurement that has not been provided, please ask before purchasing. We are understanding sellers, and pride ourselves on customer service. We are willing to work with customers on any questions they have about the items we sell. Shipping COMBO SHIPPING is usually available, unless an item is exceptionally large or heavy. Email for quotes. We usually ship the day after a PayPal payment is made, or the next day the post office is open, in the case of Sundays and Holidays. We usually use US Priority Mail, but can use other couriers at the buyer’s request. We am happy to ship internationally, see INTERNATIONAL BUYERS section below. Insurance is available to any US buyer, and is the buyer’s responsibility. Domestic rates are as follows, as determined by the US Postal service: Fee . . . . . . . . . . Insurance Coverage $1.70 ................ $0.01 to $50 $2.15 ................ $50.01 to $100 $2.60 ................ $100.01 to $200 $4.60 ................ $200.01 to $300 $5.55 ................ $300.01 to $400 There are options for insurance on international packages. It will be the buyer’s discretion if those are used. We do not self-insure. All buyers assume the risk if insurance is not purchased. We do charge a handling fee of 30 cents for domestic packages and 60 cents for international shipments. Ship costs are based on the USPS price for shipping plus one of those amounts. Payment We love Paypal. It’s the fastest way to get your item sent to you. We do take checks and money orders as well from US buyers, information will be given along with invoicing if mailing a payment is requested. Postal Money Orders (from the US Post office) are treated as cash, and will get your item shipped the day after it is received. For checks or other money orders, I wait 7-10 days after receiving payment for the check to clear the bank. We make deposits of these payments within 24 hours of receiving them. Checks received on Saturday will be deposited Monday morning. When you pay by PayPal, we will be notified by them and given your address. Your item will be in the mail the next day. Please make sure your address is correctly noted in your PayPal account. Incorrect addresses will result in delayed shipping, and a return of the item to us. We do not refund ship costs when incorrect addresses are given, or an item has gone unclaimed at the post office. We will contact you with your options in this case. INTERNATIONAL BUYERS We are willing to ship worldwide. WE ONLY ACCEPT PAYPAL FROM INTERNATIONAL BUYERS. No returns on international transactions. All customs forms will be marked as "used vintage (item type)" with the amount of the winning/purchase price noted. WE DO NOT MARK CUSTOMS FORMS AS "GIFT". It is not a gift, it is a purchased item, stating otherwise is mail fraud. You may be responsible for customs taxes and duties on your end in accordance to the laws of your country. Check with your local postmaster for details. Returns The vintage items we sell are one of a kind. We take great care to describe each item fully and accurately, and we guarantee that each vintage item is authentic to the era specified and not a modern reproduction, unless specified. Returns are dealt with on a case by case basis. We are unable to accept returns unless an item is misrepresented. If you feel an item has been misrepresented, you must contact us within 48 hours of receipt of your item to let us know the nature of the problem. Items are listed with several measurements for the garment itself (not the potential wearer) therefore we are unable to accept returns for sizing. Please wait to hear back from us with return instructions before shipping the item back to us. Items that are allowed to be returned must be post marked within 4 days of original receipt. Buyer pays for shipping and delivery confirmation to return an item. Item must be in the same or similar box, wrapped as it was shipped, and in the same condition as when shipped. Priority boxes are available for free at all US post offices. Upon inspection of the item and comparison with detailed photographs of the items on file, we will refund your purchase price including shipping. Our inventory tagging MUST still be attached to the item. We cannot accept a return for any reason if our hangtag has been removed. About the images and graphics used on this site All images, text, graphics and code used on this site is the exclusive property of J Schulte, Hatfeathers Vintage.